Arkansas State University System

ITS System Status

Real-time availability, maintenance notices, and incident updates for university technology services.

Incident History
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All Systems Operational

About This Site

This website is used by Arkansas State University Information Technology Services to report planned maintenance and unplanned service-impacting events affecting university technology services.

ITS Help Desk•870-972-3933•itshelpdesk@astate.edu

Uptime over the past 90 days. View historical uptime.
Campus Network Operational
Wireless Operational
Wired Network Operational
Virtual Private Network (VPN) Operational
Point of Sale Systems Operational
A-State Flex/Meal Plans Operational
AREON Network Operational
Banner Operational
90 days ago
100.0 % uptime
Today
Banner SelfService 9 Operational
90 days ago
100.0 % uptime
Today
Banner AppNav Operational
90 days ago
100.0 % uptime
Today
Banner Admin Operational
90 days ago
100.0 % uptime
Today
Banner Employee Self Service Operational
90 days ago
100.0 % uptime
Today
Banner General Self Service Operational
90 days ago
100.0 % uptime
Today
Banner Student Self Service Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
AD & SSO Authentication Operational
Teaching & Learning Tools Operational
Canvas LMS Operational
Kaltura Video Operational
Respondus LockDown Browser Operational
Collaboration Tools Operational
Outlook 365 Operational
Microsoft Teams Operational
Microsoft SharePoint Online Operational
Pack Portal Operational
90 days ago
100.0 % uptime
Today
Login ASU System Portal SSO Operational
90 days ago
100.0 % uptime
Today
Phones, Fax, Conferencing, & Cable TV Operational
VoIP Campus Phones Operational
Analog Phone Service Operational
Department Call Centers Operational
IT Help Desk Operational
RightFax Service Operational
Campus Cable TV Operational
File Storage & Sharing Operational
OneDrive Operational
Windows File Share (s) Operational
Computer Labs & Printing Operational
VDI Desktops (Remote Lab) Operational
Printing (Papercut) Operational
Research Tools Operational
Qualtrics Operational
Servers, Storage, & Backups Operational
Backup and Recovery Operational
DUO MFA Operational
Duo Core Authentication Service Operational
Duo SMS Message Delivery Operational
Duo Push Delivery Operational
Duo Admin Panel Operational
Duo SSO Operational
Duo Phone Call Delivery Operational
TeamDynamix Web Interface Operational
TeamDynamix Email Operational
TeamDynamix Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Banner PROD Down for Encumbrance/Remaining Budget Rolls Jul 14, 2026 17:00-23:00 CDT

Banner PROD will be down the evening of July 14th for the Encumbrance Roll and Remaining Budget Roll. We hope to have the system back up by midnight.
Posted on Jun 22, 2026 - 15:49 CDT
Jul 6, 2026
Residential Hall Wi-Fi Authentication Issues
Resolved - This incident has been resolved.
Jul 6, 07:55 CDT
Investigating - We are currently investigating this issue.
Jun 25, 15:58 CDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Banner PROD Down for General Ledger Roll
Completed - The scheduled maintenance has been completed.
Jul 1, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 17:00 CDT
Scheduled - Banner PROD will be down the evening of July 1st for the General Ledger Roll. We hope to have the system back up by midnight.
Jun 22, 15:41 CDT
Jun 30, 2026
Online Payments Unavailable During Year End
Completed - The scheduled maintenance has been completed.
Jun 30, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 CDT
Scheduled - Due to end of year processing, online payments will be unavailable from 12:00 p.m. Tuesday, June 30th through 8:00 a.m. Wednesday, July 1st. Thank you for your patience during this time.
Jun 22, 15:04 CDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Banner PROD down for HR Budget Roll - Afternoon
Completed - The scheduled maintenance has been completed.
Jun 26, 03:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 15:15 CDT
Scheduled - Banner PROD will be down the evening of June 25th for the HR Budget Roll. We hope to have the system back up by midnight.
Jun 25, 15:09 CDT
Jun 25, 2026
Banner PROD down for HR Budget Roll
Completed - The scheduled maintenance has been completed.
Jun 25, 23:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 15:29 CDT
Scheduled - Banner PROD will be down the evening of June 25th for the HR Budget Roll. We hope to have the system back up by midnight.
Jun 22, 15:28 CDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

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