Update - We are continuing to investigate this issue.
Nov 12, 2024 - 15:06 CST
Nov 12, 2024 - 15:06 CST
Investigating - Ellucian Cloud has been notified about slowness affecting users in production.
Aug 14, 2024 - 08:30 CDT
Aug 14, 2024 - 08:30 CDT
About This Site
This website is used by the ASU System ITS to report planned maintenance or unplanned service impacting events affecting multiple users are announced and logged on this page.
To report production system outages or request immediate attention please contact the ITS Helpdesk at:
My.Astate.edu Portal
Operational
Login ASU System Portal SSO
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Banner SelfService 9
Operational
A-State Network
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Wireless
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Wired Network
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Virtual Private Network (VPN)
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Point of Sale Systems
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A-State Flex/Meal Plans
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Authentication
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AD & SSO Authentication
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Teaching & Learning Tools
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Canvas LMS
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Kaltura Video
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Respondus LockDown Browser
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Collaboration Tools
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Outlook 365
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Microsoft Teams
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Microsoft SharePoint Online
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Phone & Fax Service
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VoIP Campus Phones
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Analog Phone Service
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Department Call Centers
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IT Help Desk
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RightFax Service
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File Storage & Sharing
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OneDrive
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Windows File Share (s)
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Computer Labs & Printing
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VDI Desktops (Remote Lab)
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Printing (Papercut)
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Research Tools
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Qualtrics
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Administrative Services
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Banner AppNav
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Zoom
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Zoom Video (Inbound/Outbound)
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Zoom Zoom Meetings
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Zoom In-Meeting Chat/Polling
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Zoom Live Transcription
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Zoom Archiving
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Zoom Closed Captioning
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Zoom Zoom Notes
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Zoom Zoom Meeting Invite
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Zoom Live Streaming
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Zoom Recording
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Zoom Zoom Rooms
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Duo Core Authentication Service
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Duo Admin Panel
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Duo Push Delivery
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Duo Phone Call Delivery
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Duo SMS Message Delivery
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Duo SSO
Operational
Duo Core Authentication Service
Operational
Duo Admin Panel
Operational
Duo Push Delivery
Operational
Duo Phone Call Delivery
Operational
Duo SMS Message Delivery
Operational
ETHOS
Operational
ETHOS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Ellucian Banner Q3 Upgrades - Part 1
Dec 5, 2024 11:00-18:00 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 13, 2024 - 09:54 CST
Posted on Nov 13, 2024 - 09:54 CST
Ellucian Banner Q3 Upgrades - Part 2
Dec 6, 2024 11:00-17:00 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 13, 2024 - 09:55 CST
Posted on Nov 13, 2024 - 09:55 CST
Ellucian Banner OS Patching PROD
Dec 7, 2024 09:49-15:49 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 13, 2024 - 09:51 CST
Posted on Nov 13, 2024 - 09:51 CST